At Beauty Electronics, we strive to ensure customer satisfaction with every purchase. If you are not fully satisfied with your product, please read our Refund and Returns Policy below to understand your options for returns, exchanges, and refunds.

1. Returns

Eligibility for Returns:

  • Items can be returned within 30 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging.
  • Returns will only be accepted with a valid proof of purchase (receipt or order confirmation).
  • Certain products may not be eligible for returns, including perishable goods, gift cards, and clearance items. Please check product descriptions before purchase.

Process for Returns:

  • To initiate a return, contact us at [email protected] with your order details and reason for return. Our customer service team will guide you through the process.
  • After receiving approval, please send the product back to us at Landmark Tower, 12 DIT II Circle, Gulshan-2, Dhaka-1212 1212 Dhaka, Dhaka Division, Bangladesh.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

2. Refunds

Eligibility for Refunds:

  • Refunds are applicable for items that are defective, damaged upon arrival, or if you received the wrong item.
  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Process for Refunds:

  • If approved, your refund will be processed, and a credit will be applied to your original method of payment within 15business days.
  • If the refund has not appeared within the expected timeframe, please contact your bank or credit card company, as it may take some time before it is officially posted.

3. Exchanges

  • We replace items only if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [your contact email] to arrange an exchange.
  • Once approved, you will need to return the original item, and a replacement will be shipped upon receipt and inspection of the returned product.

4. Non-Returnable and Non-Refundable Items

Certain items are not eligible for returns or refunds, including:

  • Gift cards
  • Perishable goods
  • Products on clearance or final sale
  • Any item that is returned more than 30 days after delivery

5. Cancellations

Orders may be canceled within [X hours] after placement, provided they have not yet been shipped. Please contact us promptly if you need to cancel your order.

6. Contact Us

If you have any questions regarding this Refund and Returns Policy, please contact us:

Beauty Electronics
Email: [email protected]
Phone: 01301-270100